Contact Us
Got a question about a review, spotted something that needs updating, or just want to flag a new casino for us to look at? We'd like to hear from you. This page explains the best way to get in touch with Non Gamstop Casinos.
How to reach us
The quickest way to contact the team is by email at [email protected]. Send us as much detail as you can — the casino name, the page you're referring to, or a screenshot if it helps explain the issue — and we'll get back to you as soon as we're able to.
What we can help with
- Corrections or updates to information on a casino review, including welcome offers, free spins terms or wagering conditions that may have changed
- Suggestions for new or upcoming non GamStop casinos we haven't covered yet
- General questions about how we assess and rank the sites featured on the site
- Feedback on your own experience with a casino listed here, whether that's about payments, game selection or customer support
- Reports of broken links, outdated offer details or anything else that looks wrong
What we can't help with
We're an independent comparison and review site, not a casino operator, payment processor or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity with a casino, or intervene in a dispute between you and an operator. Those matters need to go directly to the casino's own support team, using the contact details on their site.
If you're concerned about your own gambling habits, or those of someone close to you, our Responsible Gambling page has practical information and support options worth reading before you contact us — it may answer your question faster than we can.
Before you get in touch about an offer
A large part of what we cover involves welcome bonuses and free spins packages, and terms do shift from time to time. If your query is about a specific offer — say, whether a bonus is still live or what the wagering requirement looks like in GBP terms — check the operator's own promotions page first, since terms are set by the casino, not by us. If something on our site doesn't match what you see there, that's exactly the kind of thing we want flagged by email.
For a general refresher on how our current rankings work and what's changed recently, our Non GamStop Casinos guide is updated regularly and may cover what you're after.
Who we are
Non Gamstop Casinos is an independent site built to help UK players who have self-excluded through GamStop make informed choices about casinos operating outside that scheme. You can read more about our approach, our process and how we reach our rankings on our About Us page. Our Terms and Conditions page sets out the legal basis on which the site operates.
A note on response times
We're a small team, so while we read every message, we can't guarantee an instant reply — please allow a reasonable amount of time before following up. Messages that include clear detail (which page, which casino, what the issue is) get resolved faster than general enquiries.
Whether you're reaching out with a correction, a tip, or just a question about how we do things, we appreciate you taking the time to write in. All content on this site is intended for readers aged 18 and over.